Last week Merhaba Hotel started working with Bronit Menu. The guest scans the QR code in the room, and the hotel’s page with the restaurant menu opens on the phone.
What changed for guests
- a menu with dish photos and prices, in the guest’s language;
- room service without calling reception;
- wake-up alarm, taxi, services and problem reports in one place;
- the order’s status right on the phone.
What changed for staff
Orders arrive in the hotel’s Telegram group with the room number and what was ordered. Staff accept the order and mark it ready and delivered — and the guest sees every step.
Hotels that used to take orders by phone get fewer calls and fewer mistakes in orders.
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